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People in Business (Stakeholders (Investors (Wants (Profit), Offers (Money…
People in Business
Stakeholders
Investors
Wants
Profit
Offers
Money (Capital)
Suppliers
Wants
Regular Business
Payment on time
Profitable Price
Offers
Good Quality
Reliability
Competitive Prices
Entrepreneurs
Wants
Success
Profit
Offers
Initiative
Determination
Skills
Ideas
Risk
Finance
Employees
Offers
Good Work
Reliability
Interest and Commitment
Skills and qualifications
Wants
Secure Job
Good Pay and Conditions
Promotional Opportunities
Consumers
Wants
Good Quality
Good Service
Low Price
Offers
Money
Government
Offers
Grants
Low Tax Rates
Infrastructure
Wants
Jobs
Tax Revenue
Goods and Services
Employer
Wants
Good Work
Reliability
Interest and Commitment
Skills/Qualifications
Offers
Good Pay and Conditions
Job Security
Training
Promotional Opportunities
Industrial Relations
Causes of Disputes
Pay and Reward Systems
Working Conditions
Redundancies
Work Practices
Discrimination
Unfair Dismissals
Promotion
Functions of Trade Unions
Give Workers Power
Negotiate
Represent
Job Security
Provide Services
Benefits of Trade Unions
Employees
Skilled negotiators
Know employment law
More negotiating power
Support
Employer
Maintain discipline
provide wage stability
Simplify negotiations
Types of Industrial Action
Official Strike
Unofficial Strike
All Out Strike
Work to rule
Overtime Ban
Laws
Unfair Dismissals Act 1977-1993
Employment Equality Act 1998
Industrial Relations Act 1990
Agencies
Equality Authority
Director of Equality Investigations
Labour Relations Commission
Labour Court
Employment Appeals Tribunal
Business Associations
IBEC Irish Business and Employers Conference
ICTU Irish Congress of Trade Union
IMI Irish Management Institute
Chambers of Commerce
ISME Irish Small and Medium Enterprises
Contracts
A legally binding agreement between two or more parties
Elements of a Contract
Offer
Acceptance
Consideration
Intention
Consent
Capacity
Legality of Form
Legality of Purpose
Termination of Contracts
Performance
Frustration
Agreement
Breach
The Consumer
Laws
The Consumer Information Act 1978
False or misleading Descriptions
False or misleading prices
False or misleading advertisements
False or misleading notices or signs
The Sale of Goods and Services Act 1980
Merchantable Quality
Fit for Purpose
As Described
Match the Sample
Forms of Redress
Repair
Replacement
Refund
National Consumer Agency
Investigate
On the spot fines
Prosecute
Publish offending Business Names
Ban or Recall Items
Resolving Conflict
Non Legislative
Using methods which are not based on laws or on institutions
Talk it Out
Negotiate
Conciliation
Arbitration
Legislative
Using the force of law to resolve conflict
Court