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Facilitators (Participants (Primary (Low threshold to ask questions,…
Facilitators
Participants
Primary
Low threshold to ask questions
Receive messages from Susan pro-actively
Automatically save measurements digitally
Keep track of measurements
Easy to use app
Present in a familiar setting
Easy to use measuring equipment
Secondary
Earn badges with progress
Automatic generation of grocerieslist
Social encouragement from environment
Healthcare Professionals
Primary
Limited case burden
Secondary
Notification per e-mail
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Uitleg threshold primary/secondary --> relative within each outcome measure
Barriers
Participants
Primary
Privacy concerns regarding Facebook
Wunderlist is difficult to use
No need/no questions
Secondary
Inanimate conversation partner (AI)
Generic/not patient-specific answers
Technical issues with equipment
Small letters/numbers on equipment
Innacurate measuring equipment
Questions answered not adequately
Not interactive/pro-active enough
Wunderlist has no added value
Difficulty using Vitadock
Healthcare Professionals
Primary
Difficulty answering questions appropiately
Secondary
Adds an additional system to work with
Adds extra workload
Response time window is too short
There is a limited burden
Inability to ask additional questions
Unnecessay/no added value
Positive effects
Participants
Primary
Offers motivation to change lifestyle
Tips help to increase knowledge about diabetes
Stimulates to adhere to lifestyle changes
Provides better insight into current state of health
Supports to better self-manage diabetes
Creates awareness for the importance of self-management
Believe use will decrease their dependence on healthcare professionals
Stimulates to think about diabetes more often
Secondary
Perform measurements in a comfortable environment
Perform measurements more often
Gives a sense of trustworthiness (of information)
Provides motivational support
Gives inspiration
Functions as a positive challenge
Gives a sense of trustworthiness (of information provided)
Improves health
Functions as a "Big stick"
Healthcare Professionals
Primary
Secondary
Negative effects
Participants
Healthcare Professionals
Causes frustration