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CHAPTER 6 BUILDING AND SUSTAINING RELATIONSHIPS (How to Improve…
CHAPTER 6
BUILDING AND SUSTAINING RELATIONSHIPS
Importance of Having Good Relationship with Subordinates
Assists the manager’s success
Increases the subordinates’ commitment
Enhances the organization’s reputation
Relationship with Peers
Fosters teamwork and spirit of cooperation
Enriches knowledge, skills and experience
Enhances professional reputation
How to Improve Relationship with Peers
Assist your peers in growth and development
Never take advantage of your peers’ weaknesses
Be loyal to your peers and maintain confidentiality
Show respect to your peers
How to Improve Relationship with Superiors
Know your superior’s preferences and management styles
Clarify your superior’s expectations of you
Be reliable
Be thoroughly loyal
Relationship with Clients or Customers
Know the client
Do not argue with a client
Actively seek customer feedback