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Brief Business Messages (Formation of Message (Writing (Body, Closing,…
Brief Business Messages
Media/Channel
Email
Private Messages
Social Media
Purpose
Reasoning
Changes
Announcement
Main Idea
Inform
Introduce
Communicate
Audience
Employees
Customers
Investors
Formation of Message
Writing
Body
Closing
Introduction
Direct or Indirect
Direct
Indirect
Changes
Positive
Termination
Negative
Type of Message
Positive
Negative
Persuasive
Send Message
Feedback
Negative
No Changes
Distrust
Angry
Positive
Happy
Changes Happen