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Building and Sustaining Relationships (Importance of Having Good…
Building and Sustaining Relationships
Relation with our Subordinates
subordinates are the most important asset in an organization
Importance of Having Good Relationship with Subordinates
assists manager's success
Enhances the organization's reputation
Increases the subordinate's commitment
Relationship with Peers
A good working relationship with your superior means making a conscious effort to manage your relationship so that it achieves the best for you, your superior and your organization
How to Improve Relationship with Superior
know your superior's preferences and management styles
Clarify your superior's expectations of you
be reliable
be thoroughly loyal
demonstrate initiative
keep your superior informed
Disagree tactfully
Expectations of Superiors toward Employees
Positive Attitude
Cooperation
Initiative
Continual learning
Relationship with Clients or Customers
How to improve?
Know the client
Identify customer needs and wants
Maintain multiple lines of communication that the customer may use
Actively seek customer feedback
Do not argue with a client
Islamic perspective of leading
articulating visions, embodying values, and creating the environment within which things can be accomplished
a good leader is said to be not free to act as what he wants and also not free to fulfill the desires of others
Any action taken must be considered as the
ibadah
and the main focus is doing positive actions for he sake of Allah and for the whole humanity