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Virtual Care Academy (Platforms (FB Group, Website with videos, Meet up…
Virtual Care Academy
Platforms
FB Group
Website with videos
Meet up groups
Parties at meetings
Podcast Interview opportunities
How
Staff
Front Desk
Explain to client
Attach report to software
Nurse/Assistant/Technician
Explain to clinet
Use Medici
Associate Veterinarians
Practice virtual care
Understand best practices
What questions to ask?
Legal compliance
When to require a physical exam
How to end a virtual exam
When to charge for a virtual exam
Use the app
Export a case
Invite a client/patient
Charge
Group text
Mute a conversation
Turn on notifications
Set to away
Manage time between virtual and physical care
Clients
How to download
When to use
How to find your veterinarian
Understand charging process
Owner/Manager/Decision Maker
Increased Revenue
Create a virtual on-call schedule
Use as a recruiting tool
Be compliant with law
Why
Clinic
Increase income
Recheck
After-hours
Puppy/Kitten
Chronic Care
Post surgery
Increase space on calendar and in exam rooms
Better customer service
Post surgical
Hospitalized patient updates
After hour availability
Post diagnosis questions
Veterinary Recruiting Tool
Can practice out of off office
Confidential communication with client about patient
Reduce workload on reception staff
Medical questions go directly to the medical professionals
VCPR Compliant
Only approved people can connect via Medici
Improved patient care
More contact
Client
More convenient
After Hours
Pictures and videos to describe problem
Text vs Call
Prescription refills
Less expensive
Less stress
Animals do not have to make the trip to the clinic
Connect with YOUR veterinarian