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Misdiagnosed Concussion (Main Actors and Multi-Way Interdependencies Among…
Misdiagnosed Concussion
Main Actors and Multi-Way Interdependencies Among Them
Patient
Convey the signs and symptoms they are experiencing in a clear and concise manner
Listen and follow the doctor’s advice
Nurses
Take note of all the signs and symptoms that the patient had reported
Do preliminary screenings on the patient (BP, HR, height, weight, family history, etc.)
Relay all information gathered to the doctor
Doctor
Receive information from the nurse regarding the patient
Clarify the information received about the patient with the patient
Send patient for MRI
Refer patient to a neurologist
Receptionists
Receives information from the doctor to send referral notice and order MRI
Schedules MRI and appointment with neurologist
Files patient information safely
MRI Technician
Receives patient file to understand why the MRI has been ordered and which body part to focus the scan on
Explain to the patient what will happen during the MRI so they understand what will happen during the scan
Safely run the scan and ensure it captures the images requested
Neurologist
Receives patient file and MRI images
Reads MRI images and interpret what the images mean
Relay the results to the patient in everyday language so they comprehend the results
Potential Enablers of Integrated Healthcare
Extensive communication between doctors, nurses, specialists, receptionists, etc
Patient showed up to all appointments on time and followed the doctor's instructions
All resources that were needed were available and utilized
Patient centric care
The doctor worked hard to eliminate major concerns
Barriers to Integration of Healthcare
Patient omits essential information such as signs and symptoms, or family history
Patient omits essential information such as signs and symptoms, or family history
Nothing substantial stood out from the MRI images
Headaches can derive from many things so it is challenging to pinpoint an exact cause