Auditting
Scoring
Inspecting
Feedback/refferals
* Re training
Stage 1 - 5
Frequency
Stage 3
Stage 4
Stage 5 - Retraining
Continue work on Parallels/No Overtime
Randomly inspect a 400 candidate patrol within 14 days.
Stage 1 2 x50 candidate inspection per month
1 x Yearly Audit / 400 candidate random inspection per
Audit 400 candidates using old scoring table
0-64 + 65-159 Auditor Feedback / 160-255 Start stage 4 / 256+ Stage 5
Stage 2 - 50 candidates
Successful - Continue working on Live
Score of 25+ Continue to stage 2
Stage 1
Stage 2
0-64 No action required
65-159 One to One with auditor’s FEEDBACK REQUIRED
160-255 One to One with Manager/ Stage 3 defer to auditor at managers discretion FEEDBACK REQUIRED
256+ One to One with Manager/stage 4 FEEDBACK REQUIRED
Big yearly audit GET
Stage 3 (600 candidates)
Score Action
0-96 No action required
97- 238 One to One with auditor’s
239- 382 One to One with Manager/ defer to auditor at managers discretion
383+ One to One with Manager
Stage 3
0-24 No action required / 25+ continue auditing up to 400 candidates
1 Random Audit of a parallel Sign off sheet required - and FEEDBACK REQUIRED
Stage 4
Training patrols required with Auditing of every patrol AND FEEDBACK
(Quality not taking into account but is given as feedback
(Quality is taken into account)
(Quality is taken into account)
click to edit
Briefing around the Failings
Fault Score
Likely to cause damage to trains, ICC, Lead experience 200
M0 72
M1 24
M3 8
M6 4
M9 3
M12 2
M24 1
Inaccurate or No Comments 5
Incorrect Defect Code 5
Poor or No Images 5
Non Defect Reported 10
Repeat Defect 10
Over or Under Prioritised 10
All Patrols Treated as CAT 1A
3
consecutive Training Patrols to be completed under 64 to move back onto Stage 4
Mentorship to be included during every shift to go through feed back on patrols
Reduced because, Generally ICC faults are 1 off faults missed which cannot easily be replicated again within the training environment. Briefing required and if score goes above 256 action learning will be started.
Paper trail??
Incorrect prioritization leading to incorrect tef 24
Abusing patrols / Report to Line manager
3 in a row 400's over 65
Stage 1 TSM Tef analysis