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ChatBot/VoiceBot/e-mailBot vhat-bot- (Recommendations (MidTerm, LongTerm,…
ChatBot/VoiceBot/e-mailBot
Recommendations
MidTerm
LongTerm
ShortTerm
Single/Multi Vendor
What is a bot
Use Cases
Big Players
IBM
CISCO
AVAYA
Impact/Integration
Livechat
IVR
DXL
Architecture
Chatbot
Emailbot
Voice Assistance
