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Operation Strategy (Key Decisions (•capacity and facilities decisions,…
Operation Strategy
Key Decisions
•capacity and facilities decisions
•supply chain design and integration decisions
•technology adoption decisions
•workforce and organisation decisions.
Focused Operations
By market segment
By concentrating on one specific performance objective
By volume
By technology speciality
Market Influence
competitive and marketing strategies
Performance Objectives
1.Quality
2.Speed
3.Flexibility
4.Sustainability
5.Dependability
6.Cost
Linking Operations Strategy and Performance Objectives