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John h - Coggle Diagram
John h
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Regulatory/tax/control issues are not new, not affected by replication, and not a blocker? do you agree? why doesn't Mike?
How hard would it be to change the permission model - so that a single BDA individual (with deputy) approved all access tickets for a set of folders?
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Rob telling us not to move, but to synch? long term plan?
SWAT team ... Nigel has many priorties... Maarten and I tried him yesterday, and it isn't making a difference, tbh
AnyConnect - trying to stamp out. - type of VPN we're trying to retire. doesn't sit with DA. would have to take DA off. - so not an option we're keen on.
RCA on citrix workspace - receiver to workspace. Open more tickets if this is still a problem, in the new year.
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Issue on outlook with VDI - ticket raised, could be UK based. John has seen this too. outlook takes ages to burst into life, other apps don't. - Grab incident
John Bryant - will pick riverbed, wan policy, groupiong sessions - this up 24th
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personal settings - separate issue - raised by miami as well. (look for ticket) changes have been made, leon broughton made some changes, fixed the dissappearing printers. need to get some specifics ... persistenace of personalisation
File synch stuff - offline mode - wouldn't affect the home drive - user profile info, temp files, like a cache - need to move that back to the UK. - this is the thing to test. Maybe Leon create a Leon 2 test account - SR required - with local home drive, logon and test the difference. stop watch trial. then trouble shoot when this doesn't work - then create a plan.
DA is unsupported now. Always on is new version. Needs a really good design. being done in uK in 1st half of 2021. IF we can't get VDI working with file replication ... we can then go to Always on later. - methodical ...
NExt Think - supposed to monitor devices for errors. JH agrees we need a client experience monitoring tool... - quite expensive