John h
Rob telling us not to move, but to synch? long term plan?
" Are IT Convinced " this is the right solution?
Clearly File Move / Replication isn't going to work on its own! - reading tickets, there are other issues at play - apps misbehaving. (have them open)
Regulatory/tax/control issues are not new, not affected by replication, and not a blocker? do you agree? why doesn't Mike?
How hard would it be to change the permission model - so that a single BDA individual (with deputy) approved all access tickets for a set of folders?
test and learn method
where the evidence of this?
who's owning each of the actions in the email?
What's the target state approach to ring-fencing the data?
What about Neil Bond's suggestion of offline folders? really easy to test!!!!
Mike refusing to run wireshark - why not take home a w7 lenovo?
1) Saving, opening documents, navigating and moving items on my desktop has been extremely slow.
2) Moving emails from the claims inbox to public folders is very slow. In some cases Outlook freezes and a black screen appears
3) My claim payment template in CLAWS is very slow to populate when working from home. Takes 5 seconds or less at the office.
4) Using the File Explorer folder while working from home is very slow.
5) Creating payment packages using Adobe Acrobat DC is very, very slow.
6)Using the search bar in Outlook is very slow both at home.
7) When I lock my computer screen, Outlook appears to lose connection or the computer goes to sleep, and when I log back in, emails take a while to load. From time to time I also get kicked out of Subscribe when I lock my computer. Thanks Dawnette
SWAT team ... Nigel has many priorties... Maarten and I tried him yesterday, and it isn't making a difference, tbh
ticket below now resolved (user confirmed) - how did we improve it - how much better is it? (nothing on ticket on how user was connecting etc)
AnyConnect - trying to stamp out. - type of VPN we're trying to retire. doesn't sit with DA. would have to take DA off. - so not an option we're keen on.
RCA on citrix workspace - receiver to workspace. Open more tickets if this is still a problem, in the new year.
RDP - Jim won't let us disable bitlocker pin . decided.
WIreshark - on Leon - action to instigate. CC Watts. Maarten too.
Riverbed expert -
Issue on outlook with VDI - ticket raised, could be UK based. John has seen this too. outlook takes ages to burst into life, other apps don't. - Grab incident
John Bryant - will pick riverbed, wan policy, groupiong sessions - this up 24th
outlook stutter - hope it's same as slow start
personal settings - separate issue - raised by miami as well. (look for ticket) changes have been made, leon broughton made some changes, fixed the dissappearing printers. need to get some specifics ... persistenace of personalisation
File synch stuff - offline mode - wouldn't affect the home drive - user profile info, temp files, like a cache - need to move that back to the UK. - this is the thing to test. Maybe Leon create a Leon 2 test account - SR required - with local home drive, logon and test the difference. stop watch trial. then trouble shoot when this doesn't work - then create a plan.
DA is unsupported now. Always on is new version. Needs a really good design. being done in uK in 1st half of 2021. IF we can't get VDI working with file replication ... we can then go to Always on later. - methodical ...
NExt Think - supposed to monitor devices for errors. JH agrees we need a client experience monitoring tool... - quite expensive