Planning / Operation
and Production Control
Unit 2. Design in Operations Administration
Unit 1. Operations Administration
Unit 3. Planning and Operations Control
Unit 4. Operations Improvement
What is Operations Management?
Operations management deals with the way organizations
they produce goods and services.
Transformation Process Model
All operations produce goods or services or a mixture of the two, and the they do through a process of transformation.
Means
Resources are things the company has to produce.
Design Means Meeting Customers' Needs
The design activity in operations has a preponderant objective: provide the type of products, services and processes that will satisfy the customers of the operation.
All Products, Services and Processes are Designed
In most organizations "design" is more likely to be used in relation to the products (or perhaps services) that are produced.
What is Design?
Design is the conceptual process by which some
requirements of people, individual or collective, through the use of a product or a system that arises from the physical translation of the concept.
The Design Activity is in Itself a Transformation Process
Producing designs of products, services or the processes that will create them is in itself a transformation process that conforms to the product resource-transformation model already described.
Volumes and Times
To reconcile the volume and the times, three different activities are carried out but
integrated:
load : determines the volume that a trade can handle;
sequence : determines the priority of the tasks to be carried out;
schedule : decide start and finish times for each task.
Sequencing
Whether the load is finite or infinite, when work arrives, decisions must be made
on you order to do it.
Introduction
The purpose of production planning and control is to ensure that the operation works effectively and efficiently and obtains products and services as required by the client.
Programming
After the job stream is established, some operations require a detailed schedule with the date and time they should start and end.
Improvement Priorities
The performance factors that need special attention are:
the needs and preferences of customers and
the performance and activities of competitors
Continuous improvement
Continuous improvement, as its name suggests, takes an approach to improving the performance in more incremental and smaller steps.
Performance measurement
Performance measurement is the process of quantifying action , where measurement means that quantification process and where performance is assumed to be derived from actions taken by management.
PDCA cycle
The concept of continuous improvement involves a process that literally never ends by asking over and over again the details of an operation's tasks.
The Transformation Process
The purpose of the transformation process in operations is closely related to the nature of its transformed inputs.