Please enable JavaScript.
Coggle requires JavaScript to display documents.
QUALITY STANDARDS - Coggle Diagram
QUALITY STANDARDS
SIX SIGMA
Qualitative & quantitative techniques
statistical process control
Control charts
failure model
effective analysis
process mapping
DMAIC approach
problem identification
Solution implimantation
Deployment benetis
projects tied to bottom-line results
projects tied to bottom-line results
understanding of critical business processes
Increases communications between management
statistical views
Allows Black Belts to receive feedback
closed-loop approach
Belt levels
White Belt
Yellow Belt
Green Belt
Champion
Master Black Belt
Black Belt
MBNQA
7 CATEGORIES
LEADERSHIP
management quality leadershio
community leadership
STRATEGY
strategic implimantation
CUSTOMERS
client relationships
MEASUREMENTS
analysis
knowledge managment
data support
performance management
WORKFORCE
empowerment
involvement
OPERATION
design
manage
improve
RESULTS
customer satisfaction
finance
human resource
suppliers
operations
governance
social responsabilty
competitor comparison
SIX AWARD CATEGORIES
MANUFACTURING
SERVICE COMPANY
SMALL BUSINESS
EDUCATION
HEALTHCARE
NON-PROFIT
ISO 9000
QUALITY MANAGEMENT PRINCIPLES
CUSTOMER FOCUS
customer needs
customer satisfaction measurement
customer relations
exceed customer expectation
learn the customer
LEADERSHIP
vision & direction
challenging goals
organizational values
establish trust
employee empowerment
employee recognization
learn leadership
ENGAGEMENT OF PEOPLE
accountability
continual improvement participation
individual performance evaluation
knowledge sharing
open problem discussion
PROCESS APPROACH
activity process
activity capabilities
Prioritize improvement opportunities
Deploy resources effectively
IMRPOVEMENT
performance and capabilities
align activities
empowerment
Celebrate improvements
EVIDENCE BASED DECISION MAKING
accessibility of accurate and reliable data
appropriate data analysis
analysis based decision
Balance data analysis
RELATIONSHIP MANAGEMENT
supplier cost management
Establish relationships
Share expertise
share information
share resources
share plans
Recognize supplier successes
TQM
8 PRINCIPLES
Customer-focused
Total employee involvement
empowerment
proper environment
Process-centered
process thinking
internal
external
Integrated system
Micro-processes
integrated business system
Baldrige Award
ISO 9000
Strategic and systematic approach
strategic plan
quality core component
Continual improvement
effectiveness
competitive
creativity
Fact-based decision making
data collection
prediction based on past history
Communications
strategies
method
ASQ CERTIFICATION
FIELDS
management
Certified Manager of Quality/ Organizational Excellence
Certified Supplier Quality Professional
foundational quality
CQIACertified Quality Improvement Associate
Certified Quality Process Analyst
inspector / technician
Certified Calibration Technician
Certified Quality Inspector
Certified Quality Technician
Engineering
Certified Quality Engineer
Certified Reliability Engineer
Certified Software Quality Engineer
Six Sigma
Certified Six Sigma Black Belt
Certified Six Sigma Green Belt
Certified Six Sigma Yellow Belt
Certified Master Black Belt
Auditing
Certified Food Safety and Quality Auditor
Certified Medical Device Auditor
Certified Pharmaceutical GMP Professional
Certified Quality Auditor