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UNIT 6 ATTITUDE & PREJUDICE AT THE WORKPLACE, Group 5 (Slytherin)…
UNIT 6 ATTITUDE & PREJUDICE AT THE WORKPLACE
Components of an Attitude
Cognitive
the opinion or belief segment of an attitude
Behavioral
an intention to behave in a certain way toward someone or something
Affective
the emotional or feeling segment of an attitude
Moderating Variables
importance of the attitude
correspondence to behavior
accessibility
existence of social pressure
personal and direct experience of the attitude
Major Job Attitudes
Job Satisfaction
Job Involvement
Psychological Empowerment
Organizational Commitment
Perceived Organizational Support (POS)
Employee Engagement
Causes of Job Satisfaction
pay influences job satisfaction only to a point
personality can influence job satisfaction
Outcomes of Job Satisfaction
Job Performance
Organizational Citizenship Behaviors
Customer Satisfaction
Absenteeism
Turnover
Workplace Deviance
Group 5 (Slytherin) Members
Shelly Hetvy anak Kaiser (67698)
Iylia Kamilah binti Japar (66190)
Chang Sze Thing (65623)
Daryl Yap Zhen Yao (65756)
Lee Foo Soon (66441)