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(22.) Hva mener Mørch & Skaanes (2010) når de sier at læring i arbeid…
(22.) Hva mener Mørch & Skaanes (2010) når de sier at læring i arbeid er en type ”secondary work”. Og hvilke eksempler på secondary work nevner de?
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Work
Secondary
Secondary work is work that supports primary work, such as making sure that serving customers and ordering out-of-stock items can be carried out without major disruptions in workflow. Information seeking was identified to be the main secondary work method. It was used to find required information to carry out primary work tasks. Secondary work is also in-depth learning about specific products and services periodically introduced by the ServiceCompany. The HR division organized these initiatives.
Primary
in petrol stations involves serving customers by using the cash register and periodically ordering out-of-stock items (automobile parts, food items, etc.).