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On-call - Coggle Diagram
On-call
Self
Rooster sheet
Take part in the planning of SLAs
Create runbook
Audit runbook
Create war room
BO
Organize bi-weekly meeting
Reporting
Reporting
weekly report
small conisce report
bi-weekly report
Large detailed report
Team
On--board
Provide domain knowledge
Manintian runbook
User
Maintian relationship
Have casual cools every month
Categorise different user type
Dev team
Be aware of process
Release cycle
Branching strategy
Review session
Vendors