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Project Control Management - Coggle Diagram
Project Control Management
Quality Management
Quality
The degree to which the project fulfills requirements
Includes creating and following policies and procedures in order to ensure that a project meets the defined needs it was intended to meet from the customer's perspective
Quality vs Grade
Quality
The degree to which the characteristics of a product meet the demands or expectations of the project
Includes
Product
Customer's requirements
Grade
A category or rank assigned to products or service having the same functional use but different technical characteristics
Example
Different grades of paint
Different grades of metal
Different grades of travel
Accuracy & Precision
Accuracy
How close a measured value is to the actual (true) value. It is the measure of exactness
Precision
How close the measured value are to each other. It is an assessment of correctness
Plan Quality Management
Is the process of identifying quality requirements and/or standards for the project and its deliverables and documenting how the project will demonstrate compliance with relevant quality requirements
Provides guidance and direction on how quality will be managed and validated
Inputs
Stakeholder Register
Requirement Documentation
Risk Register
Scope Baseline
Enterprise Environmental Factors
Tools & Techniques
Cost-benefit Analysis
Cost of Quality
Seven Basic Quality Tools
Benchmarking
Output
Quality Metrics
Quality Checklists
Quality Management Plan
Process Improvement Plan
Perform Quality Assurances
Process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used
Input
Process Improvement Plan
Quality Metrics
Quality Control Measurements
Project Documents
Quality Management Plan
Tools & Technique
Plan Quality and Perform Quality Control tools and techniques
Process analysis
Quality audits
Output
Change Requests
Project Management Plan updates
Project Document Updates
Organizational Process Assets Updates
Perform Quality Control
Process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes
Key benefits
Identifying the causes of poor quality and validating that project deliverables and work meet the requirements
Input
Project Management Plan
Quality Metrics
Quality Checklists
Work Performance Data
Approved Change Requests
Deliverables
Organizational Process Assets
Tools & Techniques
Statistical sampling
Inspection
Seven Basic Quality Tools
Approved Change Requests Review
Output
Validated Deliverables
Change Requests
Validated Changes
Organizational Process Assets Updates
Project Management Plan Updates
Project Document Updates
The project management team should determine the appropriate levels of accuracy and precision for use in the quality management plan
The project manager and the project management team are responsible for managing the tradeoffs associated with delivering the required levels of both quality and grade
Project Quality Management works to ensure that the project requirements, including product requirements, are met and validated