CKOs are discovering that knowledge management comprises a large agenda and that making substantial progress takes time. In the beginning, a leader, or coordinator is imperative for initiating, keeping up the momentum, deciding on software and systems (with the IT staff), distilling, codifying, and helping others learn to share their unique or tacit knowledge so that an organization can raise its knowledge capabilities. Therefore, appointing a CKO is likely the best place to start when embarking on a knowledge management program so on.