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Project Quality Management, Prepared by Nur Effa Syaera Binti Hasbollah …
Project Quality Management
Addresses management of the project and the deliverables of the project
Quality
The degree to which the project fulfills requirements
Quality Management
Includes creating and following policies and procedures in order to ensure that a project meets the defined needs it was intended to meet from the customer's perspectives
Some Perspectives
Customer Satisfaction
Prevention
Management Responsibility
Continual Improvement
Quality vs Grade
Quality
The degree to which the characteristics of a product meet the demands or expectations of the project
Products
Customer's requirements
Grade
A category or ranked assigned to products or services having the same functional use but different technical characteristics
Different grades of paint
Different grades of metal
Different grades of travel
Low Quality is NOT equal to Low Grade
Low quality is not acceptable
Low grade is acceptable
Accuracy & Precision
Accuracy
How close a measured value to an actual value
Precision
How close the measured values are to each other
Low Accuracy, High Precision
High Accuracy, High Precison
Core Processes
Plan Quality Management
Inputs
Project Charter
Project Management Plan
Project Documents
Enterprise Environmental Factors
Organizational Process Assets
Tools & Techniques
Expert Judgement
Data Gathering
Data Analysis
Decision Making
Data Representation
Test & Inspection Planning
Meetings
Outputs
Quality Management Plan
Quality Metrics
Project Management Plan Updates
Project Document Updates
Perform Quality Assurance
Inputs
Project Management Plan
Project Documents
Organizational Project Assets
Tools & Techniques
Data Gathering
Data Analysis
Decision Making
Data Representation
Audits
Design for X
Problem Solving
Quality Improvement Methods
Outputs
Quality Reports
Test & Evaluation Documents
Change Requests
Project Management Plan Updates
Project Document Updates
Control Quality
Inputs
Project Management Plan
Project Documents
Approved Change Requests
Deliverables
Work Performance Data
Enterprise Environmental Factors
Organizational Process Assets
Tools & Techniques
Data Gathering
Data Analysis
Inspection
Testing / Product Evaluation
Data Representation
Meetings
Outputs
Quality Control Measurements
Verified Deliverables
Work Performance Information
Change Requests
Project Management Plan Updates
Project Document Updates
Prepared by Nur Effa Syaera Binti Hasbollah
(S52173)