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Package session by client, package session by client, Client or courier…
Package session by client
stickers printing
pick up orders to the agency
the status change to transit
the order get picked by courier
courier call customer
Delivered
calls 3 times
Courier send screenshots to us in platform
re call 3 times
Delivered
change state to reporté
re call the next day 3 times
Delivered
change the state to cancelled :
the package still with the courier to the day should get returned
Returned
package session by client
print stickers by client
pick the packages to agency
Pick the package by agent 1
print stickers by STAFF
STAFF searches for the packages by their dashboard
manage all packages by every city
Pick the packages to Ghazala's team
We get the ghazala labels
enter the ghazala tracking numbers to a google sheet and send it to couriers
By whatsapp and sheet connected to zappier
Courier pick the packages from the ghazala's office
get it delivered
prepare the invoices the same night automatically
2 more items...
Status automatically shown on all the rest of dashboards
Client or courier brings inventory
Agent 1 enter to his dashboard (stock management) and select the client name, enter a serial code, quantity, place code
Every time we send an order with a courier it get debited from dashboards
when an order is returned it automatically get added to the inventory
the place code is the code which will be puted in every warehousing area to know where's the packages
If he doesn't respond
client isn't in the destination
client no more interrested
Client front end
Client back end
Stock management (Warehouse)