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Case Study - Coggle Diagram
Case Study
Customers waiting for orders not received on time
hire more people
fire the employees who are not working
form a late policy
warning policies
write-ups
Students on phone in the back
ban phones during shift
no phone policy
longer breaks
put phones in the office
Garbage in dining area
have a specific staff member assigned to cleaning
hire a cleaner
designate better areas for garbage
recycling
Customers or employees being disrespectful
hiring a shift manager
enforce training on customer service
both sides of what is happening at workplace
Employees not taking orders
Employees arguing with customers