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Microsoft Dynamics 365 Modular Solutions - Coggle Diagram
Microsoft Dynamics 365
Modular Solutions
Commerce
AI product Recommendation
Digital Commerce
Fraud Protection Integration
Pricing
Management
Sales Channel
Stores
Shift
Assortment
Employee
Loyalty
Replenishment
Product Categories
Omnichannel Excellence
Integration with MS Teams
Gift Card Purchase
Retail Server
Call Centers
Cloud POS & Modern POS
Cloud Scale Unit
Online Stores
Retail HQ
Paypal Payments Connector
Experimentation
Abandoned Cart Capabilities
Human Resources
Management
People
Task
Compensation
Alerts
Leave & Absence
Employee Transfer
Personal
Benefits
Business Processes
Skills
Performance
Compliance
HR Programs Optimization
Employee Self Service
Self-Service in MS Teams
LinkedIn Talent Integration
Employee Development
Organization Administration
Learning
Mobile Apps
Mobile Solution for Finance & Operations
Mobile Solution for Business Central
Mobile Solution for Sales
Mobile Solution for Field Service
Mobile Solution for Connected Field Services
Embedded Mobile Chat for Customer Service
Remote Assit on Mobile Devices
Universal Resource
Scheduling
Multi-Resource Scheduling
Facility Scheduling
Resource Pools
Predictive Work duration
Fulfillment Preferences
Schedule Board Tab
Resource Crew Scheduling
Redictive Technical Travel Time
& Travel Outside of Working Hours
Omnichannel for
Customer Service
Communication Panel Management
Next Best Action
Single Interface
Survey in Customer Voice
Agent Configurator
Agent Dashboard / Work Items
Video / Audio Calls Support
Real-Time Language Translation
Gamification
Gamification
Management
KPI's management
Gamification Portal
Customer Voice
Personalized Surveys
Multichannel Survey Distribution
Question Builder
Distribution Channel Management
Real-Time Insights
Survey incentives
Integration Management
Customer Insights Integration
App for Outlook
Contacts & Leads
Link Emails to Contacts
Relationship
Assistant
Email Templates
Gloibal search
Phone Calls & Tasks
LinkedIn
Connector
LinkedIn Authentication
Matching
Strategy Management
Unified
Service Desk
Note Capturing
Agent Scripting
Application Integration
Configurable Toolbars
Audit Trails
Session Management
Configurability
UX Themes
D365 for
Phones &
Tablets
Unifies Interface
Access to All Apps
Offline
Work Support
Customer Portal for
D365 Supply Chain
Management
Authentication & Authorization
Invitation Process for Customers
to Use Web Site
Order History
Creation of Orders
Account Information View
Pre-Configured User Roles
& Entity Permissions