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communication - Coggle Diagram
communication
cues in verbal exchanges
body language
use of intonation
nodding
summerising
paraphrasing
written communication
emoticons
note talking
reports
letters
emails
barriers
language-slang/speed of speech/accents
physical-hearing problems/cant see gestures
behavioural-body language/gestures
emotional-state of mind
gender- points of view
questioning techniques
closed
open
probing questions
response times
body language
body position- if you are not sat
correctly people might not think
that you want to be there
facial expressions-if you don't have a correct facial expression people wont think you are enthusiastic
hand gestures
interpersonal skills
verbal conversation
lip reading
signing