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Concept graph creation, Use cases, Concept graph update - Coggle Diagram
Concept graph creation
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UI/Functionality
Make clustering and the CG map generation in one step, in one tool
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Automate the solution article tagging with keywords: get the solutions articles per cluster and be able to add tags manually (suggestions from keywords)
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Work queue definition
Once the CG is ready, the tickets can be generated based on the nodes (1 concept article / Layer 0, 1 topic and 1 troubleshooting article / Layer 1)
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Use cases
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Common functionality
Split screen view
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The other part displays the article, where the user clicks
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