HROA Induction Course - Africa 2020

Day 1

Questions

Review

Strategic orientations of ICRC, preventing IHL Violations, building relevance and humanitarian impact, working with others, creating an inclusive and diverse environment, embracing the digital transformation

staff health: what we are doing, not doing.

right to choose your medical practitioner

HR organigramme, adding functions in HR

ICRC employee support ecosystem, Ombuds interacts with the ecosystem; compliance focus on fraud and sexual harassment; DnI Focus groups; conflict resolution through mediation, don't give solutions, provide options

how to access the Ombuds for questions, assistance

different complaints received by Ombuds (fear of speaking up, insecurity, how dismissals carried out, CnB, workload) global issues

core principals of Ombuds (independent, neutral, access to all files but medical, impartial, confidential, informal, use of codes, not ICRC server

employee lifecycle: attraction, acquisition, onboarding, development, retention and offboarding. Need to understand all levels and stages. ex: onboarding affects development and retention

retaining talent, supporting engagement at all levels including offboarding

Day 2

Questions

Review

Compendium, two major cycles, smaller releases

process of an opening, responsibilities and roles

compliance, what does it mean?

Information Management, what does it mean for HR? How do we harness information in a safe way?

Framework for information management. Information belongs to ICRC

HR Tools

Recruitment and staffing, difference between compendium and resident recruitment

Compensation and benefits; job grading

Field visits, internal control, risk management, legal, clarity of compliance

when tools are updated, are user guides and training material also updated?

Day 3

Review

Questions

Diversity and inclusion

levels of listening, I II III, different way people receive communication

Global Compliance Office vs Ombuds

HRspace: Hiring, Activity rate change, time off, unpaid leave, covid related leave, contract change, extension, termination

Hiring with Address is important or else receive an error message

Can change preferred first name as employee w/o HRSS validation

Rehiring is possible! Action - hire an inactive employee

entering as a new employee possible but duplicates and causes issues

Activity rate change - 100-80 percent. Effective start date at first day of the month

compensation changes automatically

Change of assignment - position change can also be a resident on a temp mission. Legal entity changes but not assignment

time off - profile, action, leave of absence, and input dates! Return date is crucial. Contract is active

Open-ended vs fixed-term contract

role play!

relating with a speaker, listening deeper, emotional dig deep

Strategic - Order of what we do when creating salaries

what makes us feel included/excluded?

Integrity

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