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Questionnaire - Coggle Diagram
Questionnaire
Data analysis
Cross-tabulate and filter your results
Analyze the numbers
Analyze your main research questions
Draw conclusions
Types
Written questionnaires (on paper)
traditional paper and pencil method
Telephone questionnaires
In these types of questionnaires the time to answer is longer
and its success depends on how many people answer the phone
Online questionnaires
respondents via email
Face-to-face questionnaires
It is a qualitative research method
and depends on the knowledge and experience of the researcher.
Issues
they should not be excessively long
The questions have to be simple
Never suggest the answer
Uses
Survey employee and customer satisfaction.
Evaluate the job performance of an employee.
Evaluate the course,
including the facilities
content, and instructor
Definition
Printed or typed document
where questions are collected.
Limitations
Not allowing complex topics to be analyzed in depth
(resorting to discussion groups).
