Please enable JavaScript.
Coggle requires JavaScript to display documents.
Key to SAM success in the Cloud - Coggle Diagram
Key to SAM success in the Cloud
People
PE2: Challenges
Retaining staff
FInding Staff
Refer to survey on time taken to recruit staff
Budgets/Headcount
PE3: Solutions
Apprentice
Train
Managed Services
Stakeholders/Virtual Teams
Start with the end in mind
Agile - Sprints?
PE1: Purpose
Turn knowledge in to Wisdom
Prioritise
Take Action
Process
P2: Challenges
So much stuff
Always on - the tap is running, money is being spent
Shadow & Departmental IT
Balancing Control with Agility
Getting IT to run at the speed of business
P3: Solutions
Automation
Scoping
Outsourcing
P1: Purpose
Repeatable response to inputs
Provide proof of action
Produce a Deliverable
Tools
T2. Challenges
Highly Complex
How do we know we can trust the data? (Data Quality Assessment)
Many more things to manage
Technical skills required
Keeping pace with change (moving at the speed of Cloud)
Handling non-instance data (esp entitlements)
T3. Solutions
Open standards for Discovery/Inventory
AI & Automation
Integration with resellers for entitlement data
Managed Services for tool maintenance
ITAM platform as a service
T1. Purpose
Gather/Store Data
Turn it in to knowledge
Facilitate Action
Data
D2: Challenges
Identify data sources
Connect to data
Access to the data required to be meet ITAM goals (e.g. getting usage data for a SaaS app)
Handling non-instance data
D3: Solutions
Agentless Discovery
Agnostic Discovery/Inventory
Easy manual data import/creation
D1: Purpose
Trustworthy Data
Strong foundations
Macro Problems
Too much stuff
Which fire do I focus on?
How do I manage and communicate risk?
How do I know I have found everything?
It's all happening so fast
Macro Solutions
Automation
RPA
AI
Vendor-driven (e.g. Slack)
Scoping
Make sure you define scope
Communicate & agree scope
Outsourcing
Tool Management
Discovery & Inventory Solutions
Other SAM services
Focus on activity of most value
Outline
Exec Summary
Present Data/People/Process/Tool framework
Discuss Purpose, Challenges and Solutions for each of these
Summarise Data/People/Process/Tool findings and align with macro Problems
Present Macro Solutions
Show Outcomes of Solutions
Conclusion