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Management Information Systems, mis, db, bizhand, workflow, history,…
Management Information Systems
a Tool
Supports
Processes
Operations
Intelligence
IT
Focuses on
Management
for Efficiency
Effectiveness
Tactical
Strategy
Decision Making
Produces
Reports
Data-driven
Paper
Online
Interactive
Scheduled
Ad-hock
for IT Organizations
Structured
CIO/VP Tech
Operations
Networking
Information Management
Data
Help Desk
Groups
App Development
App Management
Business Intelligence
IT Admininstration
Network
IT Procurement
IT Security
Systems Analysis
User Support
for Enterprises to
Stay Competitive
Provide
Products
Services
Conduct
Day-to-day
Make Decisions
Automate
Achieve
Excellence
Intimacy
Customer
Supplier
Competitive Advantage
Survival
Automates
Reduces Costs
Facilitates
Learning
History
Eras
Mainframes
Operations
Punch cards
Minicomputers
Terminals
PCs
Computers on desks
Singular
Client/Server Networks
Data
Accessed
by Computers
through Single Server
Enterprise Computing
Data
Accessed
Anywhere on Network
Cloud Computing
Data
Accessed
via Internet
Stored
by Provider
Categories
Executive IS
Used
by Senior Management
to Decide
Unstructured
Marketing IS
Used
by Marketing
to Report
on Campaigns
on Effectiveness
Business IS
Used
by Operations
Executives
Lower-level Managers
for Decisions
Data
Collection
Integration
Analysis
Customer RM
Used
by Marketing
by Customer Service
by Sales
by Development
to Store Info
Sales
Previous
Opportunities
Contacts
Sales Force
Automates
Tasks
Includes
Contact Management
Lead
Tracking
Generation
Order Management
Transaction PS
Used
by Employees
to Report
Usage
Sales
to Track
Usage
Sales
Examples
Point of Sale
Travel Booking
Knowledge MS
Used
by Customer Service
to Answer
Questions
Problems
Financial AS
Used
by Finance
Enterprise RP
Facilitates
Flow
Information
Connections
Stakeholders
Human Resources MS
Tracks
Employee
Performance
Payroll
Skills
Trainings
Supply Chain MS
Used
by Manufacturing
to Track
Resources
Materials
Services
Decision SS
Computer Apps
Used
by Management
Upper
Middle
to Compile
Problems
Semi-structured
Unstructured
Accounting IS
AP
AR
Office AS
Used
to Automate
Workflow
to Eliminate
Bottlenecks
by Management
as a Business
Process
Spans
Industries
Manufacturing
Finance
Health
Banking
Travel
Defense
HR
Public sector
Complieance
Set of
Activities
Tasks
Requires
Output
Inputs
Factors
Management
Operational
Supporting
Represents
Work
Organized
Coordinated
Value proposition
Ideas
BPM
Workflow
3 Aspects
Social
Integrating
IT
Data
Continuous
BP Improvement
Innovation
Mapping
Automation
Transformation
Defined
Simple
Complex
Short-Running
Long-Running
Modelled as
Organizational Chart
Financial Statement
as Software
Infrastructure
Makes
Hardware usable
Expands
OS
Capabilities
Databases
Collection of
Data
Bits
Fields
Records
Files
Information
Files
Organized
Sequential
Indexed-Sequential
Direct Organization
Management Systems
Datastore
Data Defnition Language
Views
Schemas
Subschemas
