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KNOWLEDGE TRANSFER AND KNOWLEDGE SHARING - Coggle Diagram
KNOWLEDGE TRANSFER
AND
KNOWLEDGE SHARING
TRANSFER AND EXCHANGE
Knowledge occurs through linkage and exchange - interaction, collaboration, and exchange of ideas.
TECHNOLOGY BASED
DATA WAREHOUSE
Raw material for management's decision support system
perform complex queries and analysis without slowing down the operational systems
Aggregate data suitable for decision making
GROUPWAVE
Groupware produces shared thoughts, shared media, and shared models
3 Categories:
Email and electronic bulletin boards,
Computer conferences,
Group decision support systems
Programs that help people work together collectively while located remotely from each other
INTERNET,
INTRANET,
EXTRANET
Intranet is private enterprise network used internet and web technologies for information gathering & distribution within organization.
Extranet is community of interest created by extending intranet to selected entities external to organization
Internet is global network of interconnected networks
NON - TECHNOLOGY BASED
CORPORATE STORYTELLING
Contribute to the overall knowledge resource
Enables others to learn, make sense of their world, explore decision processes and mobilize their own efforts and potential
Mechanism for sharing learning
COMMUNITIES OF PRACTISE
Characteristics
Multifunctional group that incorporate diverse viewpoints, training, ages and role
Developing intellectual property, knowledge and firm culture
Making lasting changes in the people
Ways for the manager to manage COP
Recognize them and their importance
Give them the resource they need
Fertilize the soil, but stay away from actual husbandry
A group of professionals, informally bound to one another through exposure and embodying a store of knowledge
BEST PRACTISE
Knowledge has been adapted, applied, and disseminated
Most efficient and effective way of accomplishing a task
Examples and cases that illustrate the good use of knowledge
KNOWLEDGE TRANSFER VS INTEGRATION
Two transacting individuals posses certain shared knowledge
Knowledge that is transferred remains valid by the time a transfer is completed
Sufficient time is available to engage in such transfer