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20/11/20 - Octopus - Coggle Diagram
20/11/20 - Octopus
"The octopus way"
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keep customer updated, even if it just says, that someone is working on solving the problem
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Intro to Octopus
Parties, Cooperations, Team activities, Octopus goals - green energy, social aspect
transparent, honest, fair
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Complaints
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try to find a solution and fix the issue, contact and update the customer regularly, provide a bonus/gift/compensation, give options
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