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KNOWLEDGE TRANSFER AND KNOWLEDGE SHARING - Coggle Diagram
KNOWLEDGE TRANSFER AND KNOWLEDGE SHARING
Transfer & exchange
Occurs through linkage and exchange - the interaction, collaboration, and exchange of ideas.
Internet
The internet is a global network of interconnected networks
Intranet
a private enterprise network that uses internet and web technologies for information gathering and distribution within an organization.
Extranet
a community of interest created by extending an intranet to selected entities external to an organization.
Data Warehouse
Data warehouse contains aggregate data suitable for decision making, the raw material for management decision support system, and a data analyst can perform complex queries and analysis on the information without slowing down the operational systems.
Groupware
Promote discussion and analysis of problems and improve the speed and quality of the decision-making process.
Thee categories groupware
Email and electronic bulletin boards
Computer conferences
Group decision support systems
Non Technology Based
Best Practise
Related to original knowledge
Refers to example and cases that illustrate the good use of knowledge in developing cost-effective and sustainable survival strategies for improvement and income generation.
In collecting the information we are not interested in the details of the knowledge itself, but in the ways that the knowledge has been adapted, applied, and disseminated.
Corporate Storytelling
Storytelling is gaining increasing recognition as a mechanism for sharing learning
Enables others to learn, make sense of their world, explore decision processes and mobilize their own efforts and potential.
Used by many key knowledge enterprise to share experiences and insight
These stories can also from part of the knowledge records which contribute to the overall knowledge resource held by the organization
For knowledge cultures, the sharing of stories is an important component of learning about complex knowledge issues.
Communities of practice
Definition
Group of people with common interest
Help reduce the barriers created by organizational structures, political silos, distance or employer
Some of CoPs may be temporary or permanent
Significant to sources of influence in an organization as to enhance organizational strategy and innovation, develop better practice, support
Teach member and instill a philosophy of learning and sharing in their larger business community
COP Characteristics
Multifunctional group that incorporate diverse viewpoints, training, ages and roles
Enacting a common purpose by engaging in real work, building things, solving problems, delivering service
Using real tools
Developing intellectual property, knowledge and firm culture.
Internal knowledge and new skills
Making lasting changes in the people
The competency that they embody
Ways for manager to manage the COP
Recognize them and their importance
Give them the resource they need
Fertilize the soil, but stay away from actual husbandry