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Effective Verbal Communication - Coggle Diagram
Effective Verbal Communication
good communication skills
language/words
body language
tone
first impressions
how they look
how they behave
how they sound
listener
hearing
interpreting
receiving information
calm and focused
polite
be prepared to listen
be open minded
big picture
avoid distractions
objective
non verbal communication
facial expressions
body language
gestures
speaker
speak clearly
calm and focused
send information
polite
pace
avoid distractions
objective