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Effective Verbal communication - Coggle Diagram
Effective Verbal communication
Good communication
Language
Tone
1st impressions
how they look
R - Show interest in what other people have to say
R - Pave the way for development and/or maintenance of a relationship
Body Language
Listener
interpret
Hearing
Receiving Information
Calm
focused
Avoid distraction
Non verbal
Facial expression
calm
Be objective
focused
avoid distraction
gestures
Reinforcement
body language
R - Encourage others to participate in discussion
Speaker
sending Information
Speak clearly