TOPIC 7 : K-CREATION - Coggle Diagram
TOPIC 7 : K-CREATION
The 10-Step Knowledge Management Road Map
Step 6: Creating the KM blueprint
Step 7: Developing the KM system
Step 5 :Designing the KM team
Step 8: Deploying with results-driven incremental (RDI) methodology
Step 4: Auditing and analyzing existing knowledge
Step 9: Leadership issues
Step 3: Designing the KM architecture, and integrating existing infrastructure
Step 10: Real-options analysis of return and performance
Step 2: Aligning KM and business strategy
Step 1: Analyzing existing infrastructure
With whom to share knowledge?
What knowledge to share?
How will knowledge be shared?
Why will knowledge be shared?
known as 'measures' or 'key performance indicators'
EFFECTIVE KM METRICS BY GRAHAM BROWN
participation in KM activities such as committees/teams
creation of data bases
knowledge of what to document
impact of new knowledge on key measures of organizational performance
10 ideas that need to be applied
Flexibility and scalability
Sources and originators, not just information
Conversation as a medium of thought
Pragmatism not perfection
Real knowledge, not artificial intelligence
The user is king
Ease of use
From machine to the mind
Five-step KM process
Identifying the knowledge