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Planning Fundamentals and Implementation Challenges - Coggle Diagram
Planning Fundamentals and Implementation Challenges
IT Planning Fundamentals
Organizational Planning
Strategic Planning – develop a firm’s mission, goals, policies
Tactical Planning – develop objectives, procedures, rules, schedules, budgets
Operational Planning – implement/control day-to-day operations
Components Organizational Planning Process
Team Building, Modeling, and Consensus
Analyze the organization environment
Forecast Internal and External Developments
Evaluate Accomplishments and resources
Establish, Vision, Mission, Goals, Objectives
Articulate the organization plan
Develop Strategies policies tactics
Develop implementation methods and controls
Planning for Competitive Advantage
SWOT
Strengths – core competencies and resources
Weaknesses – areas of substandard performance
Opportunities – potential for new markets or innovation
Threats – potential for losses
Business/IT Architecture Planning
Strategic Development – business strategies that support a firm’s business vision
Resource Management – strategic plans for managing or outsourcing a firm’s IT resources
Technology Architecture – strategic IT choices reflecting an IT architecture that supports a firm’s e-business and other IT initiative
IT Architecture - blueprint that contains:
Technology Platform – complete infrastructure supporting strategic use of IT for e-commerce and business/IT applications
Data Resources – databases and data warehouses
Application Architecture – business applications
IT Organization – organizational structure of the IS function within a firm
Theory or decision Sciences
Financial Perspectives – measures of financial performance
Customer Perspective – measures directly impacting customers
Business Process Perspective – measures performance of key business processes
Learning and Growth Perspective – measures the firm’s learning curve
Implementation Challenges
Change Management
Management organizational change
Change management process
Key Tactics that Change expert recommend include
Involve as many people as possible in e-business planning and applicationdevelopment.
Make constant change an expected part of the culture.
Tell everyone as much as possible about everything as often as possible, preferably in person.
Make liberal use of financial incentives and recognition.
Work within the company culture, not around it.
Key Dimensions of Change Management
Technology
Strategic
Enterprise Architecture
Supplier Partnership
Systems Integrators
Outsourcing
Operational
Technology Selection
Technology Support
Installation Requirements
Process
Strategic
Ownership
Design
Enterprisewide Processes
Interenterprise Processes
Operational
Change Control
Implementation management
support processes
People
Strategic
change leaders
loose/tight controls
excecutive sponsorship and support
Operational
recruitment
retention
training
knowledge transfer