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Assess preconceptions and prior knowledge
Use an available decision aid
List and Describe ALL options
Highlight clear important differences
Use evidence-based risk communication
Summarize using teach-back method
Summarize problem requiring management
Justify client’s role in choice (e.g. sensitive to preferences/goals, benefit/harm uncertainties)
Assess client reaction
Defer premature closure (i.e. clients responding with “what would you do?”) by offering to describe options.