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Choose the right Azure services by examining SLAs and service lifecycle …
Choose the right Azure services by examining SLAs and service lifecycle
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What are service credits?
A service credit is the percentage of the fees you paid that are credited back to you according to the claim approval process.
What's the SLA for free services?
Free products typically don't have an SLA.
How do I know when there's an outage?
Azure status
provides a global view of the health of Azure services and regions
How can I request a service credit from Microsoft?
Typically, you need to file a claim with Microsoft to receive a service credit
What happens when the composite SLA doesn't meet your needs?
Choose customization options that fit your required SLA
Disks
With Virtual Machines, you can choose from a Standard HDD Managed Disk, a Standard SSD Managed Disk, or a Premium SSD or Ultra Disk. The SLA for a single VM would be either 95 percent, 99.5 percent or 99.9 percent, depending on the disk choice.
Tiers
Some Azure services are offered as both a free tier product and as a standard paid service. For example, Azure Automation provides 500 minutes of job runtime in an Azure free account, but is not backed by an SLA. The standard tier SLA for Azure Automation is 99.9 percent.
Use availability zones
Include redundancy to increase availability
To ensure high availability, you might plan for your application to have duplicate components across several regions, known as redundancy.
What is the service lifecycle?
The service lifecycle defines how every Azure service is released for public use.
Every Azure service starts in the development phase. In this phase, the Azure team collects and defines its requirements, and begins to build the service.
After a new Azure service is validated and tested, it's released to all customers as a production-ready service. This is known as general availability (GA).