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Overview of Step 8, 8a, 8b, 8c - Coggle Diagram
Overview of Step 8, 8a, 8b, 8c
Step 8 - diagnosis of job satisfaction needs beginning with a socio-technical questionnaire with employees
Evaluate the responses from the questionnaires and go through knowledge, psychological, support and control contracts (step 8a and 8b).
Knowledge needs: employees skills and knowledge are being used well or used poorly; their opinions on how their skills and knowledge would be better used for the company.
Psychological needs: employees advancement, recognition, responsibility, status and achievement are being well or poorly met, work motivation.
Support/Control: support services and control system which employees believe will assist their efficiency.
Use one table/template for all employees and add a summary or separate tables to categorise employees (do the following depending on the situation)
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Evaluate results from questionnaires and interviews and develop rich pictures from more than one perspective.
E.g. Rich picture involving different stakeholders, one for the current system and other for future system (step 3).
Rich picture including overview of a personal situation and examples of the activities, including emotions.
Summarise it from an overall perspective in the conclusion of job satisfaction by explaining a friend if they could understand it (8c).
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