Motivational Theories

Maslow's Hierarchy of Needs

Mayo's Human Relations Theories

Taylor's scientific management

McGregor's Theory X and Theory Y

Herzberg's Two Factor Theory

Train all workers to do the task in the quickest way

Supervise workers to ensure they use this method

Record the time taken to do each part of the task

图片1

Workers conditions or financial rewards had litte effect

Hygiene Factors

Motivators

Theory Y

Theory X

Observe them, and then note the key elements

Pay workers on the basis of results

Select workers to perform a task

His "scientific approach"

"A fair day's pay for a fair day's work"

Aviod responsibility

Have no initiative

Need to be pushed

Respond to threats

These managers believe that workers: Are lazy

Respond to rewards

These managers believe that workers: Are keen

Will work on their own

Seek responsibility

Seek to show initiative

Things which motivate Eg: Chance of Promotion, Recognition

Things that prevent dissatisfaction Eg: Pay, Conditions

Job Enrichment

The workers are motivated by the way that they interact with each other

In other words - working in teams, within which they can make decisions