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Cascade case: There needs to be a policy in place for the IT dept. to…

- - - - If the IT dept. still ignores the HR dept. request it will be documented and the higher ups will be able to fire the people responsible
- - - - They will then do a test run, Maggie will submit a request to the IT dept. that Nick will go over and go through the process. They will complete the process and then meet and make and changes to the policy they see fit to make. They will do this till they are happy with the policy
        
        They will then train their departments on the new policy and process so everyone knows what to do. Policies and procedures should also be reiterated and discussed with staff regularly at team meetings to ensure that employees remain aware of the importance & advantages of the policies and procedures.
        
        Then they will meet and review all policies and procedures regularly to make sure that the policy and process is up to date. They will meet at least once each quarter no matter what to update the policy even after they are happy with the implementation of the policy. If Ryan is in charge he will also be part of this review
        
        They will also enforce the workplace policies and procedures They will regularly check to make sure everyone is following the policy and the process.
- - - - Once Maggie has signed off on the request. She will send it over to Nick in IT and they will then go over the request. She will also CC the request to the VP of the HR dept. and the VP of the IT dept. This will make sure that the higher ups are kept in the loop in case the IT dept. refuses to do anything on the request.
        
        Once Maggie brings/sends the request to Nick they will go over what needs to be done in order to make sure the request is completed. If any tweaks are needed to be made they will go over the changes before both signing off on it again.
        
        Once the request has been signed off by Nick and Maggie, Nick will then send the request to the IT team that is best suited for the request. He will ask for weekly updates and will CC Maggie on these updates so she is kept informed of the progress of the request.
        
        If there are any problems with the request they will be communicated to both Nick and Maggie. Then they will schedule a time to meet and talk about how to fix these problems. During this whole process, the VP's will be kept informed of the progress and any problems that arise. This way the VP's will know what is going on at all times.
        
        Once the request has been completed all parties involved whether it be Nick and Maggie or Nick, Maggie and Ryan will get to together to go over the policy and process and see if they can make and changes to make it smoother and work more efficient. This meeting can be a formal meeting or a lunch meeting.
      - If Ryan is in charge of the orientation process. Maggie will bring the request to him and he will go over the request with Maggie before signing off on it. If it needs any changes he will make those changes before signing off on it. Once he has signed off on it, he will bring it to Nick and again CC it to the he VP of the HR dept. and the VP of the IT dept. again to make sure they are kept in on the loop
        
        Once Ryan and Maggie have both signed off on the request. Ryan will take the request to Nick and work with the IT dept. to make sure the request is completed. If any changes are needed he will make notes of them and talk back to Maggie if needed to before making a decision.
        
        Once the request has been signed off by Nick, Maggie and Ryan. Nick will then send the request to the IT team that is best suited for the request. He will ask for weekly updates and will CC Maggie and Ryan on these updates so they are kept informed of the progress of the request.
        
        If there are any problems with the request they will be communicated to both Nick, Maggie and Ryan. Then they will schedule a time to meet and talk about how to fix these problems. During this whole process, the VP's will be kept informed of the progress and any problems that arise. This way the VP's will know what is going on at all times.