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Product & Service Design - Coggle Diagram
Product & Service Design
Importance of product change
New gen products > music streaming
Breakthrough products
Incremental enhancement > disruptive innovation
Design as a proces
Preliminary design
Evaluation& improvment
Concept screening
Prototyping & final design
Concept generation
UK Design Council
Define
Develop
Discover
Deliver
Design thinking
Ref: Tim Brown
Collaborate > Multi team and people
Test ideas > prototypes, quick to market, feedback
No idea is too wild > produce quick,test
Understand the user > their needs & values
See bigger picture > business & design strategies
Reframe ideas > take a step back, look from different angle
Product design
Maintainability > longer service times
Durability >
Reliability
Produce-ability > cost, ease of production
Aesthetics > style
Service Concept
Walley 2017
Service outcome
Service operation
Service experience
Value of service
Organising idea
Quality Function Deployment (QFD)
Walley 2017
What v's How
Conflicts
How?
Why?
What?
Level (how much?)
NPD > New Product Design