Please enable JavaScript.

Coggle requires JavaScript to display documents.

Customer service management reading, A generic conceptual framework of…

- - - - Customer loyalty is customer behaviour in commitment, confidence, and loyalty to brand products as well as an important management challenge because it can enhance the positive image of a product
      - Experiential Marketing is a marketing concept that aims to create loyal customers by tapping customer emotions and gives a positive feeling towards the products and services offered by the company
      - Products can touch the emotional value customers can positively make a memorable experience with their customers