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IT (LO2) - Coggle Diagram
IT (LO2)
Protocols
FTP
HTTP
SMTP
SNMP
UDP
ICMP
IP
TCP
POP
Communication methods
SMS
Email
Social media
VoIP
Messaging software
Personal assisstants
Teleconference
Video conference
Cellular
Types of operating systems
Single processor
Multi processpr
Multi user
Off the shelf
Single user, multi tasking
Open source
Single user, single application
Bespoke
Types of software
Bespoke
Shareware
Off the shelf
Freeware
Closed source
Embedded
Open source
Utility software
Compression
Disk defragmenter
Antivirus
Backup software
Applications software
Development tools
Debugger
Translator
Compiler
IDE
Business software
Manufacturing
CAD/ CAM
Project management
Publishing
Multimedia collaboration
Expert systems
MIS
Healthcare
Productivity software
Spreadsheet
Database
Word processor
Email
Software troubleshooting
Tips
Look for software problems
Scan for viruses and malware
Uninstall and reinstall software
Look for firewall conflict
Undo recent hardware or software changes
Boot up computer in safe mode
Google answers
Defragment hard drive
Restart computer
Restart software
Free up RAM
Faults
Software error
Updates
Frozen blue screen
Software not loading
System freezing
Unusual behaivour