GSD: Practices for Cultural Differences - Coggle Diagram
GSD: Practices for
Human-centric & social-technical activity
Effort required to obtain trust
Richardson et al.
Global teaming module: set of practices for effective management, focused on general practices in GSD but
does not present clear practices for solving problems arising for cultural differences.
12 best practices that address
how global practitioners can manage cultural differences in GSD.
Costs reductions -> developing-country labour markets
Geographically distributed -> different time-zones
Proposed as a solution to problems with GSD
Model with emphasis on the organization, governance and management of globally distributed development teams
Culture -> guide how a person performs their work
increase creativity and innovation
Barrier to communication, coordination and knowledge-sharing
Partially or fully address one or more research questions
Between January 2007(SAFe) and February 2018
Not publish in English
Lacking in proven scientific relevance
Not related to research questions
Clear study justification?
How research carried out?
Valid threat addressed?
Findings are clearly stated?
Study aim and research questions
Potential themes from the study’s conclusions
How should cultural differences be managed, identified and communicated to a GSD team?
Understand and be aware of cultural differences
Make on site visits
Standardize skills required for global team members
Identify and establish the cultural misunderstanding in requeriment
Develop and maintain cultural knowledge base
Assign a local manager with the skills needed for a global team
Offer English language training sessions
Plan how to mitigate issues caused by cultural misunderstanding
Prepare for distributed meetings
PM should take into account cultural differences during group exercises
Awareness of other cultures
Mapping team skills
Directions for global project
Cultural and religions values
Interpretation of behaviours
Jargon and vocabulary
Misunderstanding in Requirements
National culture mindset
Clear and unambiguously information
Hesitation to share bad news
Words that are false friends
Cultural Knowlegde Base
Diversity on behaviours
Interest of the parties
Protocol to share information
Feedback for stakeholders
Plan responses for circumstances
Backup teams from different locations (time zones)
Agenda for meetings
Show appreciation for their input
It is necessary acknowledging technical, organizational and temporal issues in the interactive and cooperative delivery of GSD solutions.