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LO3 - Understand Business IT Systems - Coggle Diagram
LO3 - Understand Business IT Systems
3.1 Types of servers
flie/print
application
database
web
mail
hypervisor
3.2 Virtualisation
server
client
storage
cloud
hybrid
benefits and limitation
3.3 Network characteristics
peer to peer
client server
Topologies: bus/star/ring/mesh
addressing: default gateway, IP address, subnet maks
diagrammatical representation
3.4 Connectivity methods
LAN (Ethernet, Token Ring)
WAN (ADSL, lease line, ISDN)
MAN
voice (PSTN, cellular)
satellite(voice, data)
characteristics
purpose
3.5 Business systems
MIS (Management Information Systems)
CRM (Customer Relationship Management)
SOP (Sales Ordeting Process, Standard Operating Procedures)
Helpdesk
Purpose
Benefits