Please enable JavaScript.
Coggle requires JavaScript to display documents.
Management Types and Structure, Stakeholder Any individual or group with a…
Management Types and Structure
There are many types of managers
Managers can be classified by specialism and seniority in the organisational structure
Front line (Specialist)
Managers in charge of operations
Functional (specialist)
Specialist managers supervising primary and secondary functions such as Finance, Production and Human Resources
Responsible for a distinct area of work
Specialist
Roles such as Project, Facilities, Procurement, Risk or IT Manager
General (Specialist)
Typically the most senior managers within small or medium sized organisations or an individual who leads a division, plant or site in a larger organisation
First Line Managers (Seniority)
Manager directly in charge of a specific work area, responsible for a team of people tasked with specific goals and not comprising any other subordinate managers
Directly manages people performing the direct operations delivering goods and services to a customer
Direct and control the work of the process or group that they manage
In a hotel, these first line managers would be bar or restaurant managers or the head chef
They ensure their areas are ready for use and that the appropriate stock is ordered
Ensure there are sufficient staff allocated and all know what they are doing
Oversee the whole function and ensure the operational staff perform effectively
Middle managers (Seniority)
People in the middle of the organisational hierarchy who are responsible for carrying out the plans and goals of senior management
Oversee first line managers and ensure co-operations and co-ordination between them
Conduit of information between senior managers and first line managers
Ensure that organisation policy is carried out and they translate the long term strategic objectives of the organisation into short term operational tasks for the first line managers to implment
May have a more tactical focus
For example in a hotel, the food and beverage manager would oversee all the first line operational managers and they would ensure that the kitchen, bar, restaurant and conference facilities were all co-ordinated and operating according to the corporate strategy of the business
Senior Managers (Seniority)
People occupying the topmost hierarchy in an organisation who are responsible for making long range strategic decisions
Steer the business
Not responsible for the day to day operations of the business
Need to be aware of the internal functions but their role is more externally facing
Managers establish policy and provide strategic direction
Manage relationships with stakeholders: external bodies such as shareholders, trade associations and the media
It should be recognised that every organisation will differ in the types of managerial roles and levels deployed as these will often evolve to meet organisational needs, for example entrepreneurial organisations usually have fewer levels as they are small and agile but as the organisation grows, additional management layers may need to be introduced
Stakeholder
Any individual or group with a vested interest in the organisation