Please enable JavaScript.
Coggle requires JavaScript to display documents.
EFQM - Coggle Diagram
EFQM
RADAR (describes the logic behind EFQM diagnostic tool)
Deployment
Assessment
Approaches
Refinement
Result
aimed to achieve
Execution
Engaging stakeholders
Customers; people; society; partners; business & governing stakeholders
Driving performance & transformation
Drive performance
Transform organisation
Drive innovation
Leverage information and technology
Manage resources
Creating sustainable value
Design the value; 2. communicate and sell value; 3. deliver value; 4. define and implement overall experience
Result
Stakeholder perception
Actual (strategical & operational) performance
Achievement
of purpose; objectives; performance; transformation
Financial
performance
Fulfillment
of expectations
Direction
Purpose, strategy, vision
Organisational culture/leadership
Steer culture & nurture values
Create conditions for change
Enable creativity & innovation (GOOGLE)
Unite & engage in strategy, purpose, vision