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(Knowledge Management, Stakeholder satisfaction), Kumar Agarwal, N., &…
Knowledge Management
KM cycle
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Knowledge organization, refinement, transformation and storage.
Knowledge dissemination, transfer and access.
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factors
communication skills, people skills, motivation
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Kumar Agarwal, N., & Anwarul Islam, M. (2014). Knowledge management implementation in a library: Mapping tools and technologies to phases of the KM cycle. Vine, 44(3), 322-344. http://dx.doi.org.libproxy.library.unt.edu/10.1108/VINE-01-2014-0002Massingham, P. (2014). An evaluation of knowledge management tools: Part 1 – managing knowledge resources. Journal of Knowledge Management, 18(6), 1075-1100. http://dx.doi.org.libproxy.library.unt.edu/10.1108/JKM-11-2013-0449Fabio, L. O. (2014). Knowledge management barriers, practices and maturity model. Journal of Knowledge Management, 18(6), 1053-1074. http://dx.doi.org.libproxy.library.unt.edu/10.1108/JKM-03-2014-0080