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How to Be Good to Your Users and Customer - Coggle Diagram
How to Be Good to Your Users and Customer
Transparency
Vague wording
Deceptive wording
Clear intent
Hidden Agenda
Company objectives
Honesty
Deceptive wording
"Check here to not be signed up for promotions"
A/B Testing
Virtue signaling
Actual beliefs or ploy to increase sales
Truth to intentions
"Opt out anytime"
Still want you to pay
Breakdown of trust currently
Consideration
Company expectations of user
Response from user
Customer perception of value
Meeting desire of user
Function
Use
Unique
Necessity
Appeal