Perception & Learning In Organizations

Perception

Learning

Stereotyping

4 Contingencies of Reinforcement

Attribution

Social Identity Theory

Perceptual Process Model

Improving Perception -Johari Window

Social Learning

A-B-C Model of Behavior Modification

Kolb's Experiential Learning Model

Action Learning

Selective Attention

Organization & Interpretation

Emotions & Behaviors

Personal Identity

Social Identity

Process of assign traits to people:

  • Categorical Thinking
  • Strong need to understand and anticipate others' behavior
  • Enhances our self-perception and social identity

Internal Attribution

External Attribution

Attribution Errors:

  • Fundamental Attribution Error
  • Self-Srving Bias
    (Self-Fulfilling Prophecy Cycle)

Empathy

Self-Awareness

Antecedents

Behaviors

Consequences

Consequences

  • Being Introduced
  • Being Removed

Behaviors

  • Increases/ Removed
  • Decreases

Behavioral Modeling

Learning Behavior Consequences

Self-Reinforcement

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Concrete Experience

Learning Meetings

Team conceptualizes and applies a solution to a problem